Privacy policy

Last updated November 12, 2026

The short version

Kelvo has no accounts, no sign-up and no analytics. We don't sell, rent or trade anything about you. Your playlists and everything you save stay on this phone or iPad. The only things that leave it are the requests a player has to make: to your own IPTV provider, to our small settings file, and to the ad and purchase services described below.

What stays on this device

Kelvo keeps these in its own storage on this device, and nowhere else: your playlists (name, server URL, username, password, M3U links and imported M3U files), your favorites, the points where you stopped a film or episode, your recent channels, the Recall trail and your pinned pair, the categories you pinned, and your viewing settings. A random purchase ID is kept in the iOS Keychain so Kelvo Max finds you again after a reinstall. None of it is copied to us.

Your IPTV provider

When you add a playlist, Kelvo talks straight to the server you typed in: it sends your login details or opens your link, loads the channel and category lists, and plays the streams. Nothing passes through us. Each request names the app and its version and, like any web request, shows your IP address to that server. The provider's own privacy policy covers what it does with that.

The settings file

At launch Kelvo reads a small settings file from our server. It tells the app whether ads are on, how often they show, which purchase keys to use and the support e-mail. Nothing about you is sent with it; our server only sees the ordinary request, with your IP address and the app version, and keeps no profile of you. If the file can't be reached, Kelvo uses the copy that ships with the app.

Ads and tracking

On the free plan Kelvo shows ads from Google AdMob. Where the law asks for it (for example in the EEA, the UK and Switzerland), Google's consent form asks what you agree to before any ad loads, and you can change your answer later under Ad privacy choices in Settings. Kelvo asks iOS for permission before any tracking: say no and ads still show, just not based on your activity in other apps, and you can change it any time in iOS Settings, Privacy & Security, Tracking. Google's own privacy policy covers the data its ad service handles. Kelvo Max removes every ad.

Purchases

Kelvo Max is bought through the App Store. Apple takes the payment; Kelvo never sees your card, your name or your Apple ID. To know whether Kelvo Max is on, the app shares the random purchase ID and the App Store receipt with RevenueCat, the service that checks subscriptions for us. RevenueCat's privacy policy covers that data.

Writing to support

If you e-mail us at support@kelvo.app, we get your address and whatever you choose to write or attach. We use it only to answer you, and we delete it once the conversation is done. Please never send us your playlist password.

Children

Kelvo is not made for children under 13, and we don't knowingly collect anything from them. What a household can watch depends on the playlist its provider supplies. Screen Time in iOS Settings can limit when and how long apps are used.

Your choices

Remove a playlist in Playlists and its favorites, resume points, recent channels and Recall trail go with it. Clear the Recall trail and your watch history from Settings whenever you like. Change your ad consent under Ad privacy choices in Settings, and tracking in iOS Settings. Deleting Kelvo erases everything it stored, except the random purchase ID in the Keychain, which only RevenueCat can match to a purchase.

Changes and contact

If Kelvo starts handling data in a new way, this page changes with the update and the date at the top moves. Questions about privacy? Write to support@kelvo.app and a person will answer.